Effective 07/01/2024 Pfizer, Inc.
(the “Company,” “we,” or “us”) wants you to be familiar with how we collect, use and disclose personal data in relation to services carried out through our business unit Pfizer CentreOne. This Privacy Policy describes our practices in connection with data that we collect through:
• Website available at https://www.pfizercentreone.com/ (the “Site”);
• Our social media pages located at https://www.linkedin.com/showcase/pfizer-centreone and https://twitter.com/PfizerCentreone, formatted email messages that we send to you that link to this Privacy Policy or other communications with you that relate to Pfizer CentreOne; and
• Offline business interactions that you have with us that relate to Pfizer CentreOne. Collectively, we refer to the Site, Social Media Pages, emails, and offline business interactions as the “Services.”
[Our Privacy Policy is organized in the following sections. For immediate access to a particular section, click on the title.]
“Personal data” is information that identifies you as an individual or relates to an identifiable individual, including:
• Name
• Company Postal address
• Telephone number
• Company Email address
• IP address
• Social Media Account ID
We and our service providers collect personal data in a variety of ways, including:
• Through the Services.
− We collect personal data through the Services, for example, when you sign up for a newsletter, attend one of our virtual or in-person events or contact have contact with our sales and service teams.
• From Other Sources.
− We receive your Personal data from other sources, for example from marketing partners, when they share the information with us, and publicly available sources.
We need to collect personal data in order to provide Services to you. If you do not provide the personal data requested, we may not be able to provide the Services. If you disclose any personal data relating to other people to us or to our service providers in connection with the Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
We and our third party business partners, including analytics and advertising partners, may automatically collect information when you use our Site through cookies, pixel tags, clear GIFs, or similar technologies (“Tools”), such as your browser type and operating system, web pages you view, your interactions with content or webpages on the Site, links you click, your IP address or other identifiers, the length of time you visit our Site, the referring URL or webpage that led you to our Site, the information, content, or advertisements you view, hover over, or click on, and the search terms you enter. Our third party business partners may use these technologies to collect information about your online activities over time and across different websites and services. See also, the Section below on Cookies and Other Tools.
We and our service providers may use your personal data in the following ways:
• Providing the functionality of the Services and fulfilling your requests.
− To provide the Services to you, such as customer service.
− To respond to your inquiries and fulfill your requests, when you contact us via one of our online contact forms or otherwise, for example, when you send us questions, suggestions, compliments or complaints, or when you request a quote for or other information about our Services.
− To send administrative information to you, such as changes to our terms, conditions, and policies.
− To allow you to send messages to another person through the Services if you choose to do so.
We will engage in these activities to manage our contractual relationship with you and/or to comply with a legal obligation.
• Providing you with our marketing and sales materials and facilitating social sharing.
− To send you sales and marketing related messages via email or telephone, with information about our services, new products and other news about our company.
− To facilitate social sharing functionality that you choose to use.
We will provide personalized communications based on our legitimate interests, or with your consent to the extent required by applicable law.
• Using personal data for providing personalized information, as requested by you.
− To better understand your preferences so that we can deliver content that will be relevant and interesting to you (such as, when you ask us to provide more information about a specific service/product, we will send you such information via email and include a salutation in the email that contains your name).
• Aggregating and/or anonymizing personal data.
− We may aggregate and/or anonymize personal data so that it will no longer be considered personal data. We do so to generate other data for our use, which we may use and disclose for any purpose, as it no longer identifies you or any other individual. We will do so based on our legitimate interests.
• Accomplishing our business purposes.
− For data analysis, for example, to improve the efficiency of our Services;
− For audits, to verify that our internal processes function as intended and to address legal, regulatory, or contractual requirements;
− For fraud prevention and fraud security monitoring purposes, for example, to detect and prevent cyberattacks or attempts to commit identity theft;
− For developing new products and services;
− For enhancing, improving, repairing, maintaining, or modifying our current products and services, as well as undertaking quality and safety assurance measures;
− For identifying usage trends, for example, understanding which parts of our Services are of most interest to users; − For determining the effectiveness of our promotional campaigns, so that we can adapt our campaigns to the needs and interests of our users; and
− For operating and expanding our business activities, for example, understanding which parts of our Services are of most interest to our users so we can focus our energies on meeting our users’ interests.
We engage in these activities to manage our contractual relationship with you, to comply with a legal obligation, and/or based on our legitimate interest.
We may share your personal data as follows:
WITHIN OUR FAMILY OF COMPANIES
Pfizer CentreOne is a subsidiary company of Pfizer, Inc. and may share your personal data amongst and between each other for the purposes set forth in this Privacy Policy. Pfizer, Inc. is the party responsible (data controller) for the personal data.
WITH PROVIDERS
We may retain other companies and individuals to perform services on our behalf and we may collaborate with other companies and individuals with respect to particular products or services (collectively, “Providers”). These third parties may be provided with access to personal data needed to perform their functions, but they may not use such data other than on our behalf or subject to contracts that protect the confidentiality of the data. Examples of Providers include customer service and support providers, email and, data analytics firms, web hosting and development companies. Providers also include our co-promote partners for products that we jointly develop and/or market with other companies. Some Providers may collect personal data on our behalf.
BY YOUR USE OF THE SERVICES
By using the Services, you may elect to disclose personal data on message boards, chat, profile pages, blogs, and other services to which you are able to post information and content (including, without limitation, our Social Media Pages). Please note that any information you post or disclose through these services will become public and may be available to other users and the general public.]
Other Uses and Disclosures
We also use and disclose your personal data as necessary or appropriate, in particular when we have a legal obligation or legitimate interest to do so:
• To comply with applicable law and regulations.
− This may include laws outside your country of residence.
• To cooperate with public and government authorities.
− To respond to a request or to provide information we believe is necessary or appropriate.
− These can include authorities outside your country of residence.
• To cooperate with law enforcement.
− For example, when we respond to law enforcement requests and orders or provide information we believe is important.
• For other legal reasons.
− To enforce our terms and conditions; and
− To protect our rights, privacy, safety or property, and/or that of our affiliates, you or others.
• In connection with a sale or business transaction.
− We have a legitimate interest in disclosing or transferring your personal data to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).
We and our third party business partners, including analytics and advertising partners, may use Tools to collect, store or read information from your browser or device when you visit or interact with our Site. We use this information to better understand, customize and improve user experience with the Site, services and offerings as well as to manage our advertising and analytics purposes. For example, we use web analytics services that leverage these Tools to help us to understand how visitors engage with and navigate our Site, e.g., how and when pages in the Site are visited and by how many visitors. We are also able to offer our visitors a more customized, relevant experience on our sites using these Tools by delivering content and functionality based on your preferences and interests. If we or our third-party business partners have collected your personal data, e.g., through a registration or a request for certain materials, we may associate this personal data with information gathered through the Tools. This allows us to offer increased personalization and functionality on the Site.
You can change your settings for these Tools by visiting the preference center in the cookie banner of the Site you are viewing. If you have already closed the cookie banner, you may need to select the cookie icon on the site or click the “Cookie Preferences” link in the footer to access the preference center. Your web browser can also be set to allow you to control whether you will accept cookies, reject cookies, or to notify you each time a cookie is sent to your browser. If your browser is set to reject cookies, the Site will not recognize you when you return, and some website functionality may be lost. The Help section of your browser may tell you how to prevent your browser from accepting cookies. To find out more about cookies, visit www.aboutcookies.org.
Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language and Internet browser type and version. We use this information to ensure that the services function properly. Your IP address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider. An IP address may be identified and logged automatically in our server log files whenever a user accesses the Web Site, along with the time of the visit and the pages visited. Collecting IP addresses is standard practice and is done automatically by many websites, applications and other services. We use IP addresses for purposes such as calculating usage levels, diagnosing server problems and administering the Site. We may also derive your approximate location from your IP address.
We use Adobe Analytics, which uses cookies and similar technologies to collect and analyze information about the use of the Site and report on activities and trends. This service may also collect information regarding the use of other websites, apps, and online resources. You can learn about Adobe’s practices by going to https://www.adobe.com/privacy.html.
We give you choices regarding our use and disclosure of your personal data for marketing purposes. If you no longer want to receive marketing related emails from us on a going-forward basis, you may opt out by clicking the link Unsubscribe or www.pfizercentreone.com/contact-us.
We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt out of receiving marketing related emails from us, we may still send you important administrative messages, from which you cannot opt out. but you may always contact DPO.Pfizer.com. for assistance at if you have any difficulty finding these tools or otherwise updating your data or preferences.
If you would like to request to access, correct, update, suppress, restrict, or delete personal data, object to or opt out of the processing of personal data, or if you would like to request to receive a copy of your personal data for purposes of transmitting it to another company (to the extent these rights are provided to you by applicable law), you may contact us in accordance with the “Contact Us” section below. We will respond to your request consistent with applicable law.
In your request, please make clear what personal data you would like to have changed or whether you would like to have your personal data suppressed from our database. For your protection, we may only implement requests with respect to the personal data associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will comply with your request in accordance with applicable law.
Please note that we may need to retain certain information for recordkeeping purposes.
We will retain your personal data for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you and provide the Services to you; (ii) whether there is a legal obligation to which we are subject; or (iii) whether retention is advisable in light of our legal position (such as in regard to the enforcement of our terms of use, applicable statutes of limitations, litigation or regulatory investigations).
This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating any website or service to which the Services link. The inclusion of a link on the Services does not imply endorsement of the linked site or service by us or by our affiliates.
[In addition, we are not responsible for the information collection, use, disclosure, or security policies or practices of other organizations, such as Facebook, Apple, Google, Microsoft, or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider, or device manufacturer, including with respect to any personal data you disclose to other organizations through or in connection with our Social Media Pages.]
WE SEEK TO USE REASONABLE ORGANIZATIONAL, TECHNICAL AND ADMINISTRATIVE MEASURES TO PROTECT PERSONAL DATA WITHIN OUR ORGANIZATION. UNFORTUNATELY, NO DATA TRANSMISSION OR STORAGE SYSTEM CAN BE GUARANTEED TO BE 100% SECURE. IF YOU HAVE REASON TO BELIEVE THAT YOUR INTERACTION WITH US IS NO LONGER SECURE, PLEASE IMMEDIATELY NOTIFY US IN ACCORDANCE WITH THE “CONTACT US” SECTION BELOW. CROSS BORDER TRANSFERS
Your personal data may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Services you understand that your personal data will be transferred to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal data.
ADDITIONAL INFORMATION REGARDING THE EEA: Some non-EEA countries are recognized by the European Commission as providing an adequate level of data protection according to EEA standards (the full list of these countries is available here Adequacy decisions (europa.eu).
For transfers from the EEA to countries not considered adequate by the European Commission, we have put in place adequate measures, such as standard contractual clauses adopted by the European Commission to protect your personal data. You may obtain a copy of these measures by contacting us in accordance with the “Contact Us” section below or by following this www.pfizercentreone.com/contact-us
You may also:
• [Contact our Data Protection Officer (DPO) responsible for your country or region, if applicable. For a list of DPOs, please visit DPO.Pfizer.com.]
• Lodge a complaint with an EU/EEA data protection authority for your country or region where you have your habitual residence or place of work or where an alleged infringement of applicable data protection law occurs. A list of data protection authorities is available at http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.
Updates to our privacy policy
From time to time, we may update this Privacy Policy. Any changes will be effective when we post the revised Privacy Policy. This Privacy Policy was last updated as of the effective date listed above. Any changes will become effective when we post the revised Privacy Policy on the Services.
The Services are not directed to individuals under the age of sixteen (16), and we do not knowingly collect personal data from children under the age of 16.
Unless we request it, we ask that you not send us, and you not disclose, any sensitive personal data (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background, or trade union membership) on or through the Services or otherwise to us.
The company responsible for collection, use and disclosure of your personal data under this Pfizer CentreOne privacy policy. If you would like to exercise any individual rights, please contact us by accessing our webform at www.pfizer.com/individualrights, or by contacting us at 833-991-1933 (toll free).]
We will respond to your request consistent with applicable law. If you have questions about this Privacy Policy, please visit DPO.Pfizer.com.
ADDITIONAL INFORMATION REGARDING UNITED STATES – CALIFORNIA
If you are a resident in California, you may have certain rights regarding our processing of your Personal Data under the California Consumer Privacy Act (as amended by the California Privacy Rights Act) (collectively, the “CCPA”). If our processing of your Personal Data is governed by the CCPA, the following provisions apply to our processing of your Personal Data. These provisions supplement the other sections of the Privacy Policy.
We do not “sell” or “share” for cross-contextual behavioral advertising (as those terms are defined under the CCPA) the categories of personal data described below. Instead, where we may use Tools for analytics purposes, for example, we do so at your instruction based on your permission to use Tools associated with this processing. We do not use or disclose sensitive personal data for purposes other than permitted under applicable local law.
CATEGORIES OF PERSONAL DATA THAT WE COLLECT AND DISCLOSE
The chart below provides the categories of Personal Data that we: (1) collect and have collected in the preceding 12 months; and (2) disclose for a business purpose and have disclosed for a business purpose in the preceding 12 months. For more information about how we disclose your personal data, refer to the How We Share Your Personal Data Section above.
As described in the Data We Collect and Use Section, we collect this personal data through your use of the Services and from other sources, such as our marketing partners when they share the information with us and public databases. We may also collect this personal data automatically on our Site through Tools as described in the Cookies and Other Tools Section. Also, as described above in the How We Use Personal Data Section, we may use this personal data to provide the functionality of the Services and fulfilling your requests; provide you with our marketing and sales materials and facilitate social sharing; provide personalized communications and content.
We may also use your personal data to accomplish our business purposes, including, data analysis; audits; developing new services; improving existing services; identifying usage trends; determining the effectiveness of promotional campaigns; preventing fraud; and expanding our business activities. Additionally, we may use this personal data to comply with applicable law, legal process, respond to requests from public and government authorities, and to protect our rights, operations, and enforce our terms of service. We may aggregate and/or de-identify personal data and use it for any purpose, including product and service development and improvement activities. To the extent we deidentify any data originally based on personal information, we will maintain and use such data only in deidentified form and will not attempt to reidentify the data.
As described in the Retention Period Section below, we may retain your personal data for as long as needed or permitted in light of the purpose(s) for which it was obtained and as outlined in this Privacy Policy, depending on the length of our relationship with you, whether there is a legal obligation to which we are subject; or whether retention is advisable in light of our legal position.
INDIVIDUAL RIGHTS
Subject to certain exceptions, you may have the right to make the following requests, at no charge:
• Copy: You may request, up to twice every 12 months, a copy of the specific pieces of personal data that we have collected, used or disclosed about you in the prior 12 months and to have this delivered, free of charge, either (a) by mail or (b) electronically in a portable and, to the extent technically feasible, readily useable format that allows you to transmit this information to another entity without hindrance.
• Correct: You may request correction of your personal data that we have collected about you if it is inaccurate or incomplete.
• Delete: You may request deletion of your personal data that we have collected about you.
• Know: You may request that we provide you certain information about how we have handled your personal data, including the:
• categories of personal data collected;
• categories of sources of personal data;
• business and/or commercial purposes for collecting your personal data;
• categories of third parties/with whom we have disclosed or shared your personal data; and
• categories of personal data that we have disclosed or shared with a third party for a business purpose. You have the right to be free from unlawful discrimination for exercising your rights under applicable law.
Submitting Requests
You may submit requests to delete, correct, access a copy and/or know personal data we have collected about you by accessing our webform at www.pfizer.com/individualrights, or by contacting us at 833-991-1933 (toll free). You will be asked to provide certain personal information when submitting your request including your relationship with Pfizer CentreOne, first and last name, email address, telephone number and postal address in order for us to determine if your information is in our systems.
We will further verify and respond to your request consistent with applicable law, taking into account the type and sensitivity of the personal information subject to the request. We may need to request additional personal information from you, such as your date of birth or government identifier, in order to protect against fraudulent or spoofed requests. If you want to make a request as an authorized agent on behalf of an individual under applicable local law, you may use the submission methods noted above. As part of our verification process, we may request that you provide us with proof that you have been authorized by the individual on whose behalf you are making the request under applicable local law, which may include signed permission provided by such individual.
Appeals
You may have a right to appeal a decision we make relating to requests to exercise your rights under applicable local law. To appeal a decision, please access our webform at www.pfizer.com/individualrights.
Please contact us according to the Contact Us Section, if you have any questions regarding this Section.